Description
Scope of Work:
• Provide payment processing services for credit card payments and other electronic payments for department services.
• Receive all credit card payments and expand patron’s payment options to include a web-based solution for credit cards and other electronic payments.
• Experience in securely processing transaction payments, and transferring files securely.
• Accept payments via credit card, e-check, and PayPal through a secure web-based platform.
• Ability to approve or deny online transactions before processing.
• Provide online instructions on how to use the platform, along with help desk support via internet, email, and at least one toll-free number.
• Dedicated telephone hotline available for end users.
• Web-based training and online tutorials for municipal officials.
• Provide secure system hosting, encryption, password policies, risk assessments, and regular security updates.
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Key Dates:
• Questions Submission Deadline: January 3, 2025
• Contract Period: Five (5) years
• 📅 Expiry Date: January 8, 2025
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